Shipping Policy

CAN I STILL CHANGE OR CANCEL MY ORDER?

If you need to make any changes to your order, please contact us at support@hotchocolats.com before 3pm PST. We will not be able to make any changes beyond that period.

WILL I GET A TRACKING NUMBER?

An email will be sent once your order has been dispatched

If you do not receive one, please email support@hotchocolats.com

All orders require a signature on delivery, make sure your supplied address is attended during business hours

WHICH COURIER DO YOU USE?

hotchocolats.com uses FEDEX, USPS ,DHL

IS SIGNATURE REQUIRED FOR DELIVERY?

A signature is required upon receipt of goods. Please make sure you or someone is available to receive the package.